First of all, make sure you are honest，honest and honest, then here are 2 ways:
All of our products have warranty for refund, replacement and repair. However, please be aware that different products have different warranty. If the products arrive to be faulty, please provide pictures or videos describing the defectiveness as clearly as possible . If you need technical support for devices, we will provide help as much as we can to you.
If you want to ship back to us for repair, and the product’s warranty has not passed yet. We’ll provide you with detailed address for return, but please note that the shipping fee is assumed by you.
If the products are defective, you can post any faulty item back to us in China and we can ship the replacement to you or do the partial/full refund as you wish.
When we wholesale
Low value will be declared for orders in order to avoid tax. There is less chance to cause extra tax to buyer side for small or low cost items. However, tariff policy of each country is different. If tax did cause, the tax is assumed by buyer. For specific rates, please consult your local custom office.
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